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Insurance Claims

Lifetime Roofing of America’s professional estimators are experts in the Insurance claim process and can often assist our customers in expediting their claim. We have put together a guideline to help you better understand the claim process.

If you think you have a loss or a problem with your roof, start by contacting your homeowner’s insurance agent. Your insurance company’s claims department will follow up with you by telephone or through the mail.

Our Preferred Insurance Contractors:

  • USAA
  • Nationwide
  • Farmers Insurance
  • State Farm
  • AAA

Because of our Preferred Contractor status, if you are using Nationwide Insurance, USAA, Farmers Insurance, State Farm, or AAA a Quality Assurance Inspector from Lifetime Roofing of America Inc. will be assigned by them to inspect and evaluate the loss.

If you are insured through (Nationwide), your insurance company may send an adjuster to inspect the damage.

DRP (Direct Repair Program) is a program that was formed by Contractor Connection to build strategic alliances with insurers. Lifetime Roofing of America, Inc meets the insurance company’s criteria of their specific program we agree to perform business in that manner.

The insurance company’s purpose of the MRP is to streamline the claims settlement process and they work closely with a select roofing contractor to accomplish that.

The roofing contractor agrees to provide many of the administrative duties of the insurance carrier in exchange for the referral.

By choosing Lifetime Roofing of America, as a “Preferred Vendor” in addition to the standard 2-year warranty, you will receive an additional 3 years to your warranty on your roof and the insurance company guarantees this warranty.

Regardless of your insurance company, you should receive an itemized explanation of your claim settlement including your deductible amount and depreciation. Most insurance companies require proof that an approved contractor completed the repairs, and Lifetime Roofing of America, Inc. is ready to exceed all of yours and your insurance company’s expectations!

NOTE: All Insurance Companies have their own method of processing claims. This is just a general guideline.

why choose us?

A company with a Solid reputation
  • Same-Day Services
    We're manufacturer-approved installers and a preferred vendor with many insurance companies. We have the knowledge and expertise to handle all of your roofing needs quickly and efficiently.
  • Open & Honest

    We disclose nearly any requested information immediately to our customers, suppliers, roofing estimators, and employees.

  • Family Owned & Operated
    Based on a foundation built on honesty and integrity.Tommy and his wife, Cathy, have built Lifetime Roofing into a company with over 100 associates.
  • Years of Experience
    Since 1992, Tommy Vieth has made his presence known by building personal relationships and delivering quality services.
we're happy to help. contact us at (972) 217-4332 or fill out the form for more info.

Would you like to schedule a free estimate? Do you have questions about your warranty? Just want to say hello? We would love to hear from you! Please provide as much information and someone will be in contact with you, if you’d like. Fill out the form to the right and one of our staff members will be in contact with you.

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Family Owned & Operated
Tommy has built Lifetime Roofing into a company with a foundation built on honesty and integrity. And, with the help of his wife, Cathy Vieth, has grown Lifetime Roofing into a company with over 100 associates. With Christ at the heart of their personal lives, both Tommy, Cathy, and daughter Chanel Vieth attend Prestonwood Baptist Church and believe that their faith in God is fundamental to their success in business.